STB Suite

STB Help menu error message

STB Help Issues

Microsoft has changed the format of help files in their later OS’s, rendering older help files not-readable.

Fortunately there is an easy fix for this problem.

Seeing the Problem

If you click on the STB Help ->Help Topics and get this message then your OS needs the Microsoft patch –

Fixing the Problem

Simply click on the link in the error box which will lead you through the process of getting the legacy help file patch. Microsoft will verify the “authenticity” of your OS, and then will present you with a few choices to download the file which is appropriate for the OS you happen to be running.

That’s all

It’s as easy as that. If you get the error just follow the link, get the fix, apply it by running the program it downloads, and from now on all of your legacy help files will be readable.